Trading company: Daniel Kraus
Headquarters: Pod Školou 560, Líbeznice 250 65
ID number: 17489539
(hereinafter referred to as the "Provider")
1. Introductory Provisions
1.1. These terms and conditions (within the meaning of § 1751 of Act No. 89/2012 Coll., Civil Code, as amended, hereinafter referred to as the "Civil Code") apply to the provision of services (booking dates) through the web interface located at the web address www.novyrybnik-staresplavy.cz (hereinafter also referred to as the "web interface") operated by the Provider.
1.2. The provider is the user and operator of the private fishing area “Nový rybník - Staré Splavy". The provider has all relevant permits from the relevant administrative authorities for the purpose of using the area.
1.3. Through the web interface, you can reserve a date for renting a fishing spot according to the Nový rybník - Staré Splavy price list.
1.4. Only appointment booking takes place through the web interface; the permit issue contract itself is concluded individually on the basis of an agreement between the Provider and you.
1.5. All contractual relationships are governed by the terms and conditions of the Civil Code, and if you are a consumer, also by Act No. 634/1992 Coll., on consumer protection, as amended.
2. Definition of terms
2.1. The interested party is you, as well as the natural or legal person who intends to make a reservation of a date for the provision of a permit, rental of a hunting place or other services through the web interface. Due to the applicable legislation, a distinction is made between an Interested Party who is not a consumer and an Interested Party who is a consumer.
2.2. A user is any natural or legal person who visits the web interface. The interested party is also a User.
2.3. The fishing area “Nový rybník - Staré Splavy" means the water area on which a fishing spot is rented based on the relevant permit.
3. Appointment reservation, cancellation of reservation
3.1. You make a date reservation via a form on the web interface, where you select a hunting spot and a free date that you are interested in.
3.2. To complete the order, it is necessary to enter your name, surname, e-mail and telephone number.
3.3. The prices of the provided services differ depending on how many hours or days you rent the hunting spot.
3.4. The presentation of the services located in the web interface is of an informative nature and is not an offer from the Provider (or its proposal to conclude a contract; § 1732, paragraph 2 of the Civil Code does not apply). In particular, the provider is entitled to refuse to enter into a contract with persons who have previously committed a breach of contract, in particular through any of the activities listed in Article 6 of these terms and conditions.
3.5. You can cancel a date reservation that has not yet been confirmed by the Provider by phone or e-mail message on the contact phone, or contact e-mail of the Operator. The Provider will send the booking confirmation to your e-mail address after crediting the payment to the account. Confirmed reservation of the date is binding.
3.6. If you cancel a confirmed date reservation, you will be charged a cancellation fee in the following amount:
- 7 days and less: 100 percent
- 14 – 8 days: 50 percent
- More than 14 days: 0 percent
The Provider is forced to charge a cancellation fee due to higher administrative costs, and also due to the fact that in case of late cancellation of the reservation, the given date can no longer be offered to another interested party. This provision does not in any way affect your right to withdraw from the contract according to Article 5 of these terms and conditions; in this case, you will not be charged any cancellation fee.
3.7. By accepting these terms and conditions, you agree to the use of means of remote communication when concluding a contract for the provision of services. The costs incurred when using the means of remote communication in connection with the conclusion of the contract for the provision of services (mainly the costs of internet connection, the costs of telephone calls) are paid by you.
4. Payment terms
4.1. Payment can be made by transfer to the Provider's account number 318987909/0300
4.2. Data for payment from abroad:
IBAN: CZ58 0300 0000 0003 1898 7909
BIC (SWIFT): CEKOCZPP
4.3. Payment for the service is possible in Czech crowns (CZK), unless otherwise agreed with the Provider.
4.4. Detailed payment instructions, including the variable symbol and the due date, will be communicated to you by the Provider after confirmation of the reservation date.
5. Claims procedure
5.1. If the customer wants to report a complaint about the services he has ordered, he must do so in writing to the contact e-mail or by phone to the contact phone number.
5.2. Claimed goods can also be sent to the address of the company Daniel Kraus, ID number: 17489539, Pod Školou 560, Líbeznice 250 65.
5.3. Claims cannot be made if the goods are damaged by improper use. If the customer orders a service connected to the rental of a fishing spot, he cannot make a claim after signing and familiarizing himself with the area's operating regulations.
5.4. The customer will be informed in writing by e-mail about the method and processing of the complaint.
6. Withdrawal from the contract for the provision of services
6.1. In accordance with § 1829, paragraph 1 of the Civil Code, you have the right to withdraw from the contract within 14 days of concluding the contract. This does not apply if the contract is concluded less than 14 days before the reserved date and in this reserved date you were provided with services according to paragraph 1.3.
6.2. You can send a withdrawal from the contract to the Contact address of the Provider or to the Contact e-mail of the Provider. In case of withdrawal from the contract, the contract is canceled from the beginning.
6.3. Within 14 days of withdrawal, the provider will return the funds received from you under the contract, either (i) in the same way as it was received from you, or (ii) in the way you request.